Self Service Tool - Recall/Withdrawal Record Module
This guide is to outline the options within the Self-Service Tool when creating a report for the Recall/ Withdrawal Record Module. Below, each option on the left-hand side of the report builder is outlined in relation to the Recall/Withdrawal Record Module.
Affected Products
- Trace No: The trace number associated with the Affected Products from the Recall/Withdraw record.
- Affected Products Order: The order in which the affected products are listed, if there are multiple in one record.
- Quantity: The quantity of the affected products from the Affected Products table.
Affected Products Brand
- Brand Description: The brand that the affected products are associated with.
- Brand Folder: The folder in which the brand can be located.
- Brand Folder Path: The path taken to locate the relevant folder. You may want to filter by the folder measures in your report.
- Brand Name: The name of the brand.
The Brand name can be found in the Affected Products table as seen in the screenshot above. The Brand information can be located via MasterData > Categories > Select Brand > Actions > Edit.
Affected Products Date of Manufacture
Date of Manufacture: The date of manufacture can be located in the Affected Products table as seen above.
Affected Products Durability Date
Durability Date: This refers to the Expiration date from the Affected Products table.
Affected Products Product
- Product Description: The description associated with the affected product.
- Product Folder: The folder in which the product can be located.
- Product Folder Path: The folder path taken to locate the product.
- Product Name: The name of the affected product.
The name of the product can be located in the Affected Product table. Further information on the product can be seen via MasterData > Products and Materials > Locate Product > Actions > Edit.
Affected Products Production Unit
- Production Unit Description: This is the description of the Production Unit associated with the Recall/Withdrawal record.
- Production Unit Folder: This is the folder in which the Production Unit can be located.
- Production Unit Folder Path: This is the folder path taken to reach the Production Unit folder.
- Production Unit Name: The name of the Production Unit can be seen in the Affected Product table in the Recall/Withdrawal record.
Further information about the production unit can be seen via MasterData > Categories > Locate the relevant Production Unit.
Checklist
- Answer: This refers to the answers associated with the checklist questions from the Recall/Withdrawal record. (Yes/No)
- Notes/Report: This refers to any notes from the Notes column in the Checklist section of the Recall/Withdrawal record.
- Question- The questions from the Checklist section of the Recall/Withdrawal record.
- Type of Product Recall: This refers to the steps taken within the Recall/Withdrawal record, depending on the Decision Taken.
- Checklist Order: The order in which the Checklist questions are listed.
This can be seen as below in the Recall/Withdrawal record.
Created Date
Created: The date on which the record was created, this can be seen at the top of the record and in the completed/actions tab of the module.
Decision Taken
Decision Taken: The Decision can be seen in the Recall/Withdrawal Decision section of the record as seen below.
Finish Date
Finish Date: This refers to the date on which the Recall/Withdrawal process was finished, which can be seen in Details section.
Log Report, Log Data, Log Function
- Report: This refers to the Report from the Recall/Withdrawal Event & Action Log section of the record.
- Log Order: The order in which the items in the log are listed, if there are multiple.
- Log Date: The Date from the Recall / Withdrawal Event & Action Log
- Log Function: This refers to information from the Function column of the Log section of the record.
- Log Reported By: The user in the Reported By column of the Log.
