Add a Rating
Ratings are used together with Checklists as a part of a Programme e.g. Internal Audits, Supplier Assessments, Supplier Audits, etc. Ratings allow you to make automatic scoring a part of your audits where the software automatically calculates an audit score and assigns the audit record a rating.
Note: Response options with scores can be added into the rating however this will mean the same response dropdown options for all questions in the checklist which the rating is connected to. For customised responses per question, the responses can be built into the checklist. Click here for more information on building responses into a checklist.
1. Rating Details
- Give your Rating an appropriate name.
- Select a suitable folder where to store your Rating. Tip: Keeping your Ratings in appropriate labeled folders will help you find them later on when you are making them part of your audit programmes.
2. Response
In the Response section prepare the list of response options which will appear as a dropdown in the record opposite each question in the checklist. Note: If the responses are built into the checklist this section will not require completion, but as it is mandatory, a dash or full stop will need to be added as a dropdown option in order to for the rating to be saved. Click here for an example.
- Items in this list will be available in a drop-down menu during the completion of the record e.g. internal audit. You could for example have verbal alternatives such as "Poor, Fair, Good, Etc." or numerical ones such as "1 point, 2 points, 3 points, etc.".
- This column contains a description of what each response means.
- The score result is any numerical score you want to associate with the answer. You can have numbers on any scale that makes sense for your audit programme. Note: Leaving the score column blank means that this answer won't affect the overall audit score in any way. So, many times it is good to include a "Not Applicable" alternative in your rating which allows people to skip questions without having to disturb the overall audit score. If you include negative values, just note this will only work with the percentage mode and not for addition and deduction.
- You can move items up and down as well as remove lines.
- You can add as many lines as you need.
3. Mode
Here you can select how the system should calculate the overall score for the audit.
1. If you select Percentage, the system will calculate a percentage score.
2. If you select Addition as the mode, this means the system will add up the score for each response you give in the audit record.
3. If you select the mode as Deduction, as you can answer the questions in your audit the score will be deducted.
Note: If negative values have been added under Score Result, if the modes Addition and Deduction are selected an error will populate stating any negative response values will not work with the Addition and Deduction modes and will require you to select the Percentage mode or amend the score values. When a rating has been setup with negative score values and set to Percentage Mode, in an audit record the overall Score Result will not be a negative percentage. therefore the lowest result value will be 0%.
4. Starting Point & Rating
As you choose a mode you will see the Rating section updates either for percentages, for addition, or deduction.
1. Starting Point allows you to define a numerical value on which the rating starts on. For the mode Percentage, the starting point defaults to 0 and can't be changed. If you choose the mode Addition, you need to select 0 as the starting point and then set the max value in the last 'To' field. If you choose deduction as the mode, you can select a starting point figure e.g. 1000 and as you answer questions in an audit, the system will deduct the score selected from your starting point of 1000.
2. In this table, you can define which audit score turns into which Audit Rating and Audit Result. Typical examples of Rating and Results are shown in the picture above. If your mode is Percentage the 'From' % and 'To' % will start with 0 as minimum and 100 as max. If you choose deduction as your mode the starting point value will appear in the first 'From' column. In the last 'To' column you can update/customise the value and of course your ranges within the rating. If you choose addition as the mode put the max value in the last 'To' field e.g. 500.
3. You can define your own ranges by clicking Add line.
4. The rating is the "Grade" you are assigning your audit. Examples of usual Ratings are a numerical scale from 1-5 or "Poor, Fair, Good, Excellent". You can use exactly the Rating you are used to.
5. The result is slightly different from the Rating. The idea here is to define whether the audit is a Pass, a Fail, a Warning, or something else. This way several audit Ratings can have the same audit Result.
5. Creating a Rating to go with your Checklist Responses
If you use the Response column in a checklist you can then create a rating to define the rating ranges and results. Below explains how what needs to be completed in the rating template.
- As you have already defined your Responses in the checklist there is no need to complete them here. Simply put a dash in the name field.
- Leave the description field blank.
- In the checklist you will have defined the scoring for each response. Do not place any scoring here, this should be left blank.
- As per the section Starting Point & Rating, complete the table with your rating ranges and results, mode and starting point.