1. The drop-down menu will highlight a list of non-conformances that are already existent in the system to choose from.
2. Enter details about the non-conformance that can be viewed when others access the record.
3. The employees responsible for the investigation can be assigned.
4. Assign the responsible party for conducting a review of the incident.
5. Establish a due date by which the non-conformance should be investigated and a report established.

This is the same process as an internal corrective action. The Supplier Corrective Action is designed to highlight, assign, and track the progress of a Corrective Action for the needs of a supplier.

1. Select the non-conformance. You can choose to select a pre-existent non-conformance from the system or add a new one that will be entered into the software and can be reused in the future.
2. Specify which product/material/service has been affected.
3. Select the supplier of the material or service (if required).
4. Label the source of the non-conformance.
5. Assign a Trace Number to the issue so that it can be tracked and monitored.
6. Provide further information to the issue for the record.

Add a discussion to the record.

The user can now assign a URL to the record. If the user provides an external URL a link to it will be contained in the record.

If, however, the user assigns a URL from the software, a copy of the associated record with that URL will be added to the record. This is a good way of keeping records that are related tied together in the system.